For members

Joining a café, using your wallet, and earning points.

4 articles

How to join a loyalty programme, find your wallet, check in, and redeem rewards — no app download required.

What counts as a check-in, how points are calculated, when they expire, and how members redeem them.

Bronze, Silver, Gold, Ruby — how they work, what triggers an upgrade, and how café owners configure tier benefits.

What happens when a customer scans the QR code, how staff use the counter scanner, and what the customer sees on their phone.

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